At AI Global Group, we are committed to protecting the privacy and security of our Users’ personal and financial information. This Privacy Policy outlines how we collect, use, and protect their information when Users use our crypto trading services.

  1. Information We Collect

We may collect personal information that Users provide to us when Users open an account or use our services, including but not limited to their name, email address, phone number, government-issued identification, and financial information such as bank account details or credit card information. We may also collect information about their trading activities, IP address, device information, and browsing history.

  1. How We Use Their Information

We use their information to provide Users with our crypto trading services, including account management, transaction processing, and customer support. We may also use their information to improve our services, comply with legal obligations, and protect against fraudulent activities.

  1. How We Protect Their Information

We implement appropriate security measures to protect their personal and financial information from unauthorised access, alteration, disclosure, or destruction. We use industry-standard encryption technology, firewalls, and access controls to safeguard their data.

  1. Sharing Their Information

We do not share their personal and financial information with third parties except as necessary to provide our services or as required by law. We may share their information with our partners and service providers who assist us in delivering our services, such as payment processors, identity verification services, and customer support tools. We may also share their information with regulatory authorities or law enforcement agencies when required by law.

  1. Their Choices

Users have the right to access, correct, or delete their personal information. Users can also opt-out of receiving marketing communications from us. However, please note that deleting certain information may affect their ability to use our services.

  1. Updates to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices and legal requirements. We will notify Users of any material changes by posting the updated Privacy Policy on our website or sending Users an email.

If Users have any questions or concerns about our Privacy Policy or the collection, use, or disclosure of their information, please contact us at [email protected].